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Consumer Records & Complaints

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In accordance with Texas House Bill 4224 and Texas Health & Safety Code §181.105, the information below explains how to request records, contact BHEC, and file a consumer complaint.

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1) Request Mental Health Records

To request your records, you must submit a completed records request form.

Need the form? Please contact our office to request the Records Request Form and submission instructions.

  • Request the Records Request Form from our office

  • Complete and sign the form

  • Return it as instructed by our staff

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2) Contact BHEC

Contact the Texas Behavioral Health Executive Council (BHEC) through their official Contact Us page.

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3) File a Consumer Complaint

File a consumer complaint through the Texas Office of the Attorney General’s Consumer Protection webpage.

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